Shipping, Returns & Exchange

Shipping

Free Shipping inside the United States, Priority Mail 5-7 days. Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.

For deliveries outside the United States, you are considered the importer and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier's collection fees are in addition to your shipping charge and must be borne by you.

Returns

We accept free returns of products shipped within the United States made within 15 days of purchase. (Please email us for instructions at info@dayseye.us) We do not accept returns for items shipped internationally. 
Handbags must be unused, unworn, and in good condition with the original hangtag and all original packaging must be intact.
Any item not in its original packaging or appearing worn/used might not be considered for return/refund and will be returned to sender.
Any items returned outside the regulated time frames might also not be considered for return/refund and will be returned to the sender.

In case of items damaged during shipment, please contact the supplier immediately at info@dayseye.us

Return Instructions

Pack the items securely in the original package

Ship to:
Day's Eye, LLC
Attn. Returns Department
9215 W 157th Ter.
Overland Park, KS 66221

Receiving Credit for the Return

Please allow a minimum of fifteen (15) business days to receive and process returns.
Day’s Eye will notify via email using the contact information supplied by the buyer during the original order when the return has been received, reviewed and approved.
Refunds will be made with the same form of payment originally used to purchase within 30 days of receiving the returned product. Refunds will include the cost of the item, plus any applicable sales taxes.

Damaged or Defective Products

Damaged or defective products returned to Day’s Eye are carefully inspected.
Please note that the life expectancy of any product depends on the individual handling care. The conditions of use by each individual can change the life expectancy of the product.

The characteristics of leather, suede, and patent are unique. Presence of minor flaws or differences in color or shade should be expected. These characteristics, such as marks and creases are part of the beauty of leather, they only enhance the handbag appearance as a whole.

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